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SahojPath - Privacy Policy
SahojPath ("we," "our," or "us") is dedicated to ensuring the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and interact with our services. By using SahojPath, you agree to the terms outlined in this policy.
I. DATA COLLECTED:
a. Name: We collect your name for personalizing your website experience and addressing you appropriately.
b. Contact information: This includes collection of your email address and phone number.
c. Billing and Shipping Addresses: This information is collected to process and fulfil your orders, ensuring the delivery of your books.
d. Transaction details: This includes details of the payment made, mode used, order details, cancellation or returns, purchase history and other details of your order.
e. Payment and billing information: We do not store sensitive financial data, as it is securely processed by our trusted payment gateway partners. We collect payment information - payment status and payment mode
f. Demographic information: We collect demographic information, including your age, location, device, preferences, products purchased, and any other information provided during the use of our website or as part of a survey.
g. Other information: We may collect information about your IP address, browser, the site you came from, duration of time spent on our website, pages accessed, and the type of device or operating system you are using.
II. METHODS OF INFORMATION COLLECTION.
a. Directly: We collect information directly when you register on our website, avail our products and services post comments, or contact us via phone or email.
b. Passively:We also use passive collection methods, including tracking tools such as Google Analytics, Google Webmaster, browser cookies and web beacons to gather information about your website usage.
III. PURPOSE OF DATA COLLECTION:
We utilize your information for the following purposes:
a. Registering you with our website.
b. Confirming your purchases and processing your order(s)
c. Delivering your order(s);
d. Promotional activities;
e. Processing your requests;
f. Responding to your queries and addressing your doubts
g. Processing your requests, responding to your questions, or event registration.
h. Improving our products, services, and website based on your preferences.
i. Analysing site trends and customer interests.
j. Protecting our customers, their interests, company, and websites.
k. Marketing our offers, products, or third-party offers we believe may interest you.
l. Sending transactional communications about your account or purchases.
m. To provide users with effective customer service;
n. To effectively market and/or to sell the books by the sellers to the buyers and provide professional services to the clients and customers;
o. We may also use your data for purposes allowed by law or for the lawful business purposes.
IV. SHARING OF DATA WITH THIRD PARTY SERVICE PROVIDERS
We handle the personal data collected by us from the users with extreme care and sensitivity. We safeguard all the personal information shared with us and only share it further with our business partners that are the third party service providers that help make your experience with SohojPath better.
V. CONFIDENTIALITY
We have designed our systems keeping in mind the security and privacy of the data shared by you with us. We have protocols and softwares in place to maintain security of the data, while transmitting personal information. Our payment gateway partners follow Payment Card Industry Data Security Standard while handling credit card data. We retain your data for as long as necessary for the purposes outlined in this Privacy Policy, securely deleting it when it’s no longer needed in compliance with the applicable laws.
VI. USER RIGHTS
a. You have the right to access your personal data, request corrections, deletions, or object to data processing for certain purposes.
b. You have the option to opt out of our newsletter and emailing services whenever you desire.
c. You have the option to not provide certain information, but this might affect the customer experience.
d. You can add or update previously provided information.
VII. THIRD PARTY SITES
This Privacy Policy does not apply to third-party websites that you may access via links on our website.
VIII. COOKIES DECLARATION
Our website uses cookies for various purposes, including personalizing content, analysing traffic, and tracking user interactions. Necessary cookies are essential for site functionality, while statistic and marketing cookies help us improve user experiences and offer relevant promotions.
IX. GRIEVANCE OFFICER
For any grievance or concerns or questions about the Privacy Policy, please write to us at:
Email: sahojpathdotcom@gmail.com
X. UPDATES TO THIS POLICY
We may update this Privacy Policy as our data handling practices evolve, any material changes will be notified and posted on our website.